System Health
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API Response
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Target < 200ms
Database
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Target < 10ms
Memory (Heap)
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Uptime
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WOs Today
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Active Agents
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Awaiting Confirm
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Open Batches
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Open Disputes
SA Field Coverage
None
1–2
3–5
6–10
11+
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Recent Work Orders
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Bank Account Register
Browse Accounts
Banks
Companies
Onboarding Pipeline
Track every contractor through the 6-stage onboarding process
Skip Trace Agents
Rate cards define the billing amount per agent (or agent type) × bank × billing type.
Agent-specific rates override agent-type rates.
Rate Card Definitions
Colour-coded by role — consistent across agents, contracts & invoicingRate Cards
Work Orders
Work Orders
Billing Batches
Finance-managed rate card. Each Book/Product has a fixed base rate.
Subtotal formula: Rate × Qty × % Split
Book / Product Rate Card
% Split Rate Reference
Company Identity
No Logo
PNG / JPG · max 2 MB
CDC Certificate — Company
Click or drag & drop
PDF, PNG, JPG · max 5 MB
System Users
Agent Contracts
Invoice Lines Gross commission = Cost of Sale
Outcome Management
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Dispute Queue
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ANPR Camera Cost Configuration
Per-agent monthly rental and per-hit deduction — deducted from net commission on INVOICE_CREATEDIRP3 Tax Certificates — Independent Contractors
Generate an IRP3(b) tax certificate for any contractor for a given South African tax year (March–February). The certificate opens in a new tab and can be printed to PDF.
Select an agent and tax year, then click Generate to open the certificate in a new tab.
Audit Log
Billing Outcome Categories
Expenses
Expense Claims
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Revenue & Operational Targets
Set monthly, quarterly, or annual targets. EXCO dashboard shows actual vs target with RAG status (Green ≥95%, Amber 80–95%, Red <80%).
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Payroll — Salaried Employees
Salaried Employee Profiles
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